Frequently Asked Questions

What is the difference between this shop and your store on TPT? Are the resources the same?

You can find the same resources in our SHOP as you can on TPT. Our shop allows us to have a detailed filter system, which makes it easier to find the exact resource you need. Plus, in our SHOP we can offer larger discounts for special sales and promotions!

How do I access a resource that I already purchased from this shop?

Resources purchased from the SHOP are located in the “My Account” section. Log in to your account for a list of all your purchases.

What is your refund policy?

Please be sure to thoroughly preview the resource before your purchase and ask questions if necessary. Since all of our products are delivered electronically, once downloaded all sales are final and nonrefundable. There are limited exceptions to the refund policy:

Compromised file: The resource file is damaged or missing content.
Misrepresentation: The product does not contain what was described or represented in the preview.
Download status: If a resource is not downloaded after purchase. This is subject to review and verification by the Not So Wimpy Team.
Duplicate Purchase: There is no need to pay for something twice!

All exceptions to the refund policy are subject to review by the Not So Wimpy Teacher team and must be presented within one year of the original purchase. If your purchase meets the requirements, please contact us here. When requesting a refund include the following: your name, resource name, date of purchase, your concerns, and specific examples.

I love the unit I purchased so much now I want the bundle! What do I do?

YAY! We’re glad the resource is so helpful! We don’t want you to have to pay twice for the same resource. If you purchase a bundle within one year of your original purchase submit a refund request here after purchasing the bundle. Please be sure to include your name, the resource name, and the date of your original purchase when submitting your request. All requests are subject to review by the Not So Wimpy Teacher team.

Do I need to set up an account if I already have one for the Masterclass?

Yes. In order to keep track of all your purchases, you need a new account for the SHOP.

I’m having trouble downloading or printing a file.

Many of our resources are PDF files. We’ve found most downloading and printing trouble is corrected by making sure you are using the most recent edition of Adobe.

Can I pay with a purchase order?

Unfortunately, we are unable to accept purchase orders. We accept all major credit cards or you can pay with PayPal.